Returns, Exchanges and Refunds

At UniBlu, we are committed to delivering the best shopping experience to our customers. We understand that there may be instances where a product doesn't meet your expectations, and we are here to assist you with any return-related issues. Please take note of our return policy:

Return Period:

  • All product-related queries should be reported within 48 hrs of delivery.
  • These Include:

        -Wrong product received.

        -Damaged product received.

        -Product not delivered within the estimated period.

  • If you are not satisfied with a product, you can request a return within 7 days of the product's delivery.

Note: Failure to do so will result in the complaint being rejected.

Return Process:

  • You can mail us at admin@unistreet.in or WhatsApp at +91 8076176093, with your concern and Order Id
  • Upon submission of the return request, our team will review it, and a return pick-up will be arranged.
  • The return pick-up service will be attempted twice. For non-serviceable PIN codes, you will be responsible for self-shipping the product back to our warehouse.
  • Once we have received the return parcel back in our warehouse, a quality check will be done by our team on the product and a coupon code will be generated and sent to you. In case of damage produced by the users, the coupon code will not be generated.

Return Pick-Up Fee:

  • A flat fee of Rs 200 will be charged for the return pick-up service, which will be deducted from the coupon code's value.

No Return or Exchange in case of:

  • Items in sale are non-returnable/ non-refundable. This policy will be exempted only if there is a case of damaged or wrong product.
  • We do not have a refund policy.
  • We do not have an exchange policy. If you wish to exchange a product, you will need to request a return and place a new order.

Coupon Code:

  • Coupon code initiation time will be 48 hours after the product is received.
  • Uploading an image to address the concern is mandatory. Failure to do so will lead to the request being rejected.
  • All items to be returned must be unused, and all tags should be intact. Failure to do so will result in the coupon not being generated.
  • Once the coupon is generated, it'll be sent on your registered mail id.
  • The coupon code generated for your return is valid for 3 months from the date of issue.
  • The Rs 200 return pick-up fee will be deducted from the product's value. Other fees like cash on delivery charges and shipping charges are non-refundable.
  • Coupon-code once expired will not be renewed.

Change of address:

  • The return pickup address cannot be changed once the procedure has been completed.

Contact Us:

  • If you encounter any difficulties in generating a return request, please contact our team at admin@unistreet.in

We value your shopping experience at UniBlu and are committed to ensuring you a satisfying purchase. If you have any questions or need further assistance regarding our return policy, please don't hesitate to reach out to our customer support team atadmin@unistreet.in. We are here to help with any concerns or inquiries you may have.