Returns, Exchanges and Refunds

At UniBlu, we are committed to delivering the best shopping experience to our customers. We understand that there may be instances where a product doesn't meet your expectations, and we are here to assist you with any return-related issues. Please take note of our return policy:

Return Period:

  • All product-related queries should be reported within 48 hrs of delivery.
  • These Include:

        -Wrong product received.

        -Damaged product received.

        -Product not delivered within the estimated period.

  • If you are not satisfied with a product, you can request a return within 7 days of the product's delivery.

Note: Failure to do so will result in the complaint being rejected.

Return Process:

  • You can mail us at or WhatsApp at +91 8076176093, with your concern and Order Id
  • Upon submission of the return request, our team will review it, and a return pick-up will be arranged.
  • The return pick-up service will be attempted twice. For non-serviceable PIN codes, you will be responsible for self-shipping the product back to our warehouse.
  • Once we have received the return parcel back in our warehouse, a quality check will be done by our team on the product and a coupon code will be generated and sent to you. In case of damage produced by the users, the coupon code will not be generated.

Return Pick-Up Fee:

  • A flat fee of Rs 200 will be charged for the return pick-up service, which will be deducted from the coupon code's value.

No Return or Exchange in case of:

  • Items in sale are non-returnable/ non-refundable. This policy will be exempted only if there is a case of damaged or wrong product.
  • We do not have a refund policy.
  • We do not have an exchange policy. If you wish to exchange a product, you will need to request a return and place a new order.

Coupon Code:

  • Coupon code initiation time will be 48 hours after the product is received.
  • Uploading an image to address the concern is mandatory. Failure to do so will lead to the request being rejected.
  • All items to be returned must be unused, and all tags should be intact. Failure to do so will result in the coupon not being generated.
  • Once the coupon is generated, it'll be sent on your registered mail id.
  • The coupon code generated for your return is valid for 3 months from the date of issue.
  • The Rs 200 return pick-up fee will be deducted from the product's value. Other fees like cash on delivery charges and shipping charges are non-refundable.
  • Coupon-code once expired will not be renewed.

Change of address:

  • The return pickup address cannot be changed once the procedure has been completed.

Contact Us:

  • If you encounter any difficulties in generating a return request, please contact our team at

We value your shopping experience at UniBlu and are committed to ensuring you a satisfying purchase. If you have any questions or need further assistance regarding our return policy, please don't hesitate to reach out to our customer support team We are here to help with any concerns or inquiries you may have.